Welcome to the Adecco Group in Norway

We look forward to working with you to help you to further develop your career. As you'd expect, to properly perform our services, we collect and use information about you.

Adecco is committed to protecting and respecting your privacy. This Candidate Privacy Information Statement describes your privacy rights in relation to the information about you that we process, as well as the steps we take to protect your privacy. We know it's long, but please read this Statement carefully. There is an index below so you can go straight to the bits you want if you prefer.

Index

Some terms to be clear about

What personal information does the company collect and use?

Why do we use personal information about you?

What does the law say about this?

Do you have to give us the personal information we ask for?

Do we process information about you without any human intervention at all?

How long do you keep my personal information for?

Do we transfer your data to third parties?

Do we transfer your data outside the European Union?

What are your rights?

What about data security when using Adecco Systems?

How can you contact us?

How do we handle changes to this Statement?

Some terms to be clear about

First we need to be clear about how we use some words in this statement.

It may seem obvious, but in this Statement you will be referred to as 'You'. When we talk about 'us' or the 'Company' we mean Akkodis. We have our registered office at Sjølyst plass 2, 0278 Oslo. The company is part of the Adecco Group, the largest HR services provider in the world. Through its various companies and business lines the Adecco Group provides several HR (Human Resources) activities like staffing, secondment, payroll services, recruitment & selection, testing solutions, career transition, talent development, training & education, outplacement and international mobility ('our Activities').

To carry out our Activities the Company uses several IT systems. In some cases the Company provides a Self Service Portal ('Portal') for its candidates/personnel. The Portal allows you to search and apply for jobs the Company and its sister companies advertise which match your interests, skills and/or experience, in the locations where you have expressed an interest in working. The Portal allows you to update your own records such as your contact details and bank details, and where you work for one of our clients, the hours that you have worked.

Finally, this is a statement about information about people - like you and your family. It includes facts about you, but also opinions about you and that you hold ("I'm a football fan" for example). It's not about information about the Company (although sometimes the two overlap). This type of information is sometimes called 'Personal information', 'Personally Identifiable Information' or 'PII'. We use the term 'Personal Information' in this Statement.

What personal information does the company collect and use?

Personal information that the company usually collects includes, but is not limited to:

• your name, date and place of birth, contact details and qualifications (education, training courses and internships), documents evidencing your identity and right to work and any other information you listed on your resume or CV;
• if you log on to the Portal using your LinkedIn or any other social media account: your profile data;
• if you contact us, we will keep a record of that correspondence;
• photos and videos if you have participated in a video interview;
  
• feedback about you from our staff and third parties;  where you give feedback on others;
• your feedback about us and our services through our satisfaction surveys;
  
• we also collect information on your visits to our website/Portal including (but not limited to) your IP address, browser, timestamp, location, country traffic data, location data, weblogs and other communication data and the resources that you access. This information will make our systems easier to use in the future. We will, for example, suggest jobs to you which are being handled by branches local to where you were when you contacted us;
• we also collect information for marketing purposes and analysis, including information on how you respond to email, sms, phone and other marketing campaigns. We will have asked for your explicit consent before sending marketing communication via these means;
• photos and videos of Your attendance at a video interview or training or similar sessions (you will be given a chance at the session to ask not to be videoed or photographed);
  
• details of any disabilities and any accommodations we may need to make for you in the workplace; when you start working for the company we shall also collect:

  • your gender, nationality, copy ID documents, proof of address and copies of documents evidencing your right to work in the locations you will work in (visas, work permits, etc.);

  • payroll information such as your bank account information, national insurance or social security number, tax codes and reference numbers, your fees, salary and benefits information and any voluntary deductions you ask us to make from your salary and fees (like trade union membership or church dues);

  • records of your attendance, time spent on projects, training, promotions, investigations and disciplinary matters;

  • information about your use of our IT systems and premises (including CCTV and door entry systems);

  • details about your dependents and next of kin;

  • travel information (travel data, credit card information, passport number, expenses incurred) for the purposes of the negotiation, arrangement and purchasing of all travel related activities (e.g. Airfare, Train, Hotel & Car Rental reservations) and the reimbursement of travel expenses;
    

  • photos and videos of your attendance at a video interview or training or similar sessions (you will be given a chance at the session to ask not to be videoed or photographed); and

  • in some cases we will also collect sensitive personal information (e.g. data relating to your health).

• We would like also to inform you that Akkodis will perform whatever assessment necessary as part of the selection process, which may require the data submitted to be processed, and that it will include the results of the assessment in its recruitment database as part of the selection process.
• You are also informed that, as part of the selection process, the hiring entity may consult details of your public profile on social media (Facebook, Twitter, LinkedIn, etc.), and other public information and records, with the sole purpose of assessing and ascertaining your experience and professional skills, and to know whether your profile is consistent with the Akkodis culture and values.
  
  

Why do we use personal information about you?

The company collects and processes personal information:

1. To provide you with the assistance you expect, like finding you suitable assignments to work on, helping you with training, or facilitating the process of applying for new assignments. This includes sending your CV to prospective employers for their consideration and keeping you informed of future work opportunities by email, telephone, mail and/or other communication methods;
2. With your consent we may also use your contact data for direct marketing for example via e-mail, messaging or telephone;
   
3. to further develop, test and improve our website/Portal, or other existing or new systems/processes to better serve you; this takes place in the context of new IT systems and processes, so that information about you will be used in the testing of those new IT systems and processes where dummy data cannot fully replicate the operation of that new IT system;
4. to perform studies and statistical and analytical research, for example to compare the effectiveness of our placement of associates between different business sectors and geographies and seek to identify factors that can influence any differences we identify;
5. to transfer data to third parties (see below);
6. where necessary, to comply with any legal obligation; and
7. we will also process your information to:

   • comply with your contract of employment or contract for services, and all other contracts and rules that govern our employment or other contractual relationship with you;

   •  maintain and improve administration of talent generally (including for the purposes of workforce analysis);

   • carry out other human resources activities (including work management, absence management, training/people management, expense management, and disciplinary procedures);

   • manage shares and other assets to which you may be entitled;

   • promote the security and protection of people, premises, systems and assets;

   • monitor compliance with internal policies and procedures;

   • administer communications and other systems used by the Adecco Group (including internal contact databases);

   • investigate or respond to incidents and complaints;

   • to promote internally that training sessions have taken place and utilise their content (in case of photos or videos of training sessions), to market similar sessions internally and externally to third parties. In this case we will ask you for an explicit consent; or

   • participate in any potential or actual purchase or sale, or joint venture, of all or part of a business or company, that any member of the Adecco Group wishes to participate in.

Why and on which basis do we use personal data?

We are required by law to have a ground set out in the law to process the information we hold about you. The legal grounds can be:

1. Performing a contract or taking steps prior to entering av contract. When you are already working with or about to engage through Akkodis, our processing of personal information for all these purposes is based on processing grounds like the performance of a contract, or about to enter into a contract (purposes 1 and 6-7 above),
2. Compliance with legal obligations. Sometimes the processing is necessary to comply with legal or regulatory obligations (purpose 6-7 above). Public authorities, such as tax, finance or data protection authorities may request personal data from us, and provide us with a statutory reason to disclose information about you (e.g. the prevetion or detection of a crime). IN these circumstances, we are forced by law to provide the authorities with your data.
3. Fulfillment of our legitimate interest. The processing is necessary in the legitimate interests of Akkodis in exercising its and its staff fundamental rights to run a business in a way which does not unduly affect your interests or fundamental rights and freedoms (purposes 1 and 3-7 above). This means that when processing is necessary for the legitimate interest of Akkodis, we balance your interests or fundamental rights and freedoms against our legitimate interest in processing. This ensures that we are not processing data in a manner that your interest and fundamental rights override our interest in such processing.

We shall only process your personal information other than on these grounds with your consent, which is a further processing ground.

Do you have to give us the personal information we ask for?

You are not obliged to provide your personal information to us, but it would not be possible for us to work with you, or provide our services to you, if you do not provide us with a required minimum. It may also limit the Services that you can receive from us if you in some instances choose to provide us with limited personal information.

Do we process information about you without any human intervention at all?

Yes we do at times. The Company uses automated systems/processes and automated decision-making (like profiling) to provide you, and our clients, with the services you request from us. For example, when our clients are looking for candidates for jobs, we can conduct a search of our lists of candidates using automated criteria which takes into account your availability, skillset, pay rate and in some circumstances previous feedback we have received from clients to compile a shortlist which ranks which candidates are most likely to fulfill the client's requirement. This means that sometimes your position in the rank may be higher than others, depending on how these factors match the client's needs.

How long do you keep my personal information for?

The Company can keep your personal information for up to 1 years after you register with us.

If you have been included in a recruitment process for a specific role, the Company will need to keep your personal information for up to 2 years to be able to meet any questions regarding the process.

If you are successful in finding work through us, the Company will need to keep your personal information for a longer period in order to comply with its on-going legal and contractual obligations and for the purpose of its legitimate interests.

Generally we retain your personal data concerning taxes and any financial information (including payroll data and data relating to pay, etc.) for 10 years, and other personal information for 4 years after your employment with us has ended.

Some data, as your name, position and period of employment are considered as the Company's "core data" and will be kept for a longer period than mentioned above.

Do we transfer your data to third parties?

As mentioned above, we usually disclose your data to third parties. This is done to complete the purposes set out above. We do this in the following circumstances:

• To our suppliers. We will, for example, engage a supplier to carry out administrative and operational work in support of our relationship with you. The supplier(s) will be subject to contractual and other legal obligations to preserve the confidentiality of your data and to respect your privacy, and will only have access to the data they need to perform their functions; the relevant suppliers are typically IT suppliers (who host or support our IT systems, including information about you), premises management companies (who look after physical security at our buildings, and therefore will need to know about you to allow access to our buildings) and back office finance and accounting management providers (who need to handle details of candidates in order to process accounts payable and receivable). We also engage suppliers who provide IT technology services and solutions (Umoe Consulting and Bond), which might include video interview (HireVue) and skills assessment tools (Xpectum, Assessio and Cut-e).
• To members of the Adecco group of companies in other countries. These are located in- or outside the European Union; different members of the group fulfil different functions and as result your information will be shared with them for different reasons:
  • information is shared with members of the Adecco group that provide IT functions for the Adecco companies world-wide; those IT functions are located among others in Prague, Czech Republic and France.
  • information is also shared with Adecco affiliates world-wide where you have expressed an interest in opportunities in that market, or members of the Adecco Group identify that you may have particular skills required or helpful in that market. A list of the countries in which we operate is available in the 'choose your country' function of our website at www.adecco.com
• To our clients/prospective employers: we will share your data with clients of ours who are offering jobs/assignments you may be interested in, or who are interested in your profile. They owe contractual and other confidentiality obligations in relation to your data to us, and to you;
• We will share your data with government, police, regulators or law enforcement agencies if, at our sole discretion, we consider that we are legally obliged or authorised to do so or it would be prudent to do so; and
• As part of due diligence relating to (or implementation of) a merger, acquisition, change in service provider or other business transaction we may need to disclose your data to the prospective seller or buyer and their advisers.

Do we transfer your data outside the European Union?

Your data can be transferred and processed in one or more other countries, in- or outside the European Union. A full list of the countries in which we operate is available in the 'choose your country' function of our website at www.adecco.com.

We shall only transfer your data outside the EU to countries which the European Commission believes offers an adequate level of protection to you (a list of those countries is available here: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_en ), or where the Adecco Group has put in place appropriate safeguards to seek to preserve the privacy of your information (for which we usually use one of the forms of data transfer contracts approved by the European Commission, copies of which are available here: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en).

What are your rights?

• Right to access and obtain a copy of your personal information
  You are entitled to request confirmation whether we process any of your personal information. Where this is the case, you have the right to access to some of your personal information (via the Portal) and to certain information about how it is processed. In some cases, you can ask us to provide you with an electronic copy of your information. If there is a self-service system, we really encourage you to access to it and update it yourself. In some limited circumstances, you also have the right to request portability of your personal information, which means, we will provide them to a third party upon your request.
• Right to correct your personal information
  If you can demonstrate that personal information we hold about you is not correct, you can request that this information is updated or otherwise corrected. We would encourage you to access the self-service Portal where possible and update your personal information directly.
• Right to delete / to be forgotten
  In certain circumstances you have the right to request that your personal data is deleted. You can make such a request at any time and Akkodis will evaluate if your request should be granted, however this right is subject to any legal rights or obligations where we need to retain data. For situations where in accordance with the law, we determine that your request to have your personal information deleted must be granted, Akkodis will do so without undue delay. Please bear in mind, once your data is deleted – that the Company might not be of service to you anymore once this data about you has been deleted. If you want to re-register with the company again, you will need to re-enter your data.
• Right to restrict

                In certain circumstances, you have the right to restrict the processing of your peronal data. However, in some                 instances such restrictions of processing may limit the Services that you can receive from us.

• Right to object
  As far as the company's processing of your data is based on the company's legitimate interest (and no other processing ground) or relates to direct marketing, you are entitled to object to the Company processing your data by reference to your particular situation.

If you want to exercise any of your rights, please log into the self-service Portal or email us at adecco.globalprivacy@adecco.com or privacy@adecco.no.

When you email us to exercise your rights, the Company will need you to identify yourself before actioning your request.

Finally, you have the right to lodge a complaint with the data protection authority in the place where you live or work, or in the place where you think an issue in relation to your data has arisen.

Do we carry out any monitoring?

To the extent permitted by law, Akkodis reserves the right to audit, monitor and record the access, use and content of any data held or processed by its IT systems. We do this for the purposes (d)-(h) set out above but call this point out specifically in this notice so that you are aware in particular that your use of work related IT systems may be monitored by others.

What about data security when using Adecco Systems?

You are responsible for keeping your login details to the Portal safe, in particular the password that we have given you or that you have chosen. These login credentials are for your own use. You are not permitted to share your credentials or other account details with any other person(s).

How can you contact us?

If you have any questions or concerns regarding our Statement, would like further information about how we protect your information (for example when we transfer it outside Europe) and/or when you want to contact the company's Group Data Protection Officer (DPO) and/or your local Privacy Lead, please email us at adecco.globalprivacy@adecco.com or your local Privacy Lead privacy@adeccco.no.

How do we handle changes to this Statement?

The terms of this Statement may change from time to time. We shall publish any material changes to this Statement through appropriate notices either on this website or contacting you using other communication channels.

Last update: September 2020

Akkodis is one of the largest suppliers of specialists within IT and engineering consultancy and provider of engineering and project management services at all levels. Our clients are operating companies and supplier industries for oil and gas, industrial and consulting businesses. We offer exciting job opportunities in Norway and abroad, competitive conditions and a professional marketing with good follow-up. The company was established in 1988 and is now part of Akkodis and has offices in Oslo, Drammen, Stavanger, Bergen and Trondheim.

We emphasis that our clients will find Akkodis as a professional partner that will provide them with the skills they need - when they need it. Therefore it is important for us to join forces with consultants who can perform the tasks in question.

In this handbook you will find practical information about your employment at Akkodis. If there is something you cannot find the answer to, or it there is something you need advice on or need assistance with regarding your situation at work , we are always ready to talk to you.

We look forward to working with you!

Akkodis shall be one of the most attractive and professional recruiting companies for specialist staffing within the IT and engineering towards Smart Industry.

Our business concept is to be a complete supplier of IT and engineering services and project management services for companies with highly qualified personnel that can fill positions whenever the companies have the need for assistance. We shall be a natural first choice for both clients and candidates. Our values are a link to achieving this goal.

TEAM SPIRIT | Together we achieve better results, wellbeing and motivation.

ENTREPRENEURSHIP | We take ownership and see new opportunities.

CLIENT FOCUS | We perform a service that meets our clients’ expectations.

RESPONSIBILITY | We communicate clearly and treat our clients with honesty and respect.

PASSION | Your success – our pride.

The employers period starts the first full day of absence due to disability, see the National Insurance Act § 8-19, second paragraph. This applies regardless of whether the absence is documented by self-certification or sickness certification. In practice this means that if you are too sick to work and go home, according to the National Insurance Act, you will not have the right to sickness benefits for the rest of the day.

If you become sick and need to be absent from work, you are obligated to notify your contact at the workplace and your contact at Akkodis by telephone as early as possible, and the latest before you start your workday, the first day of absence. Example: If you start working at 8.00 am, you must notify as early as possible and before 8:00 am.

For the client’s benefit, it is important that you let us know as soon as possible that you are sick and how long you assume the sickness will last. If you are absent more than one day, you must call your contact at Akkodis every day if you due to illness still cannot report to work (just sending a SMS is not sufficient).

You are not entitled to sickness benefit until you have worked at Akkodis for at least 4 weeks. Sickness benefit is paid for the days (hours) specified in the assignment confirmation for the agreed assignment. Sickness benefit is calculated on earned income (salary) and includes pay and allowances as described in the assignment confirmation. Sickness benefits beyond the employer period, which is 16 days, is paid by NAV (The Norwegian Labour and Welfare Administration). Sickness benefit may not exceed 6 times the base pension of social security.

Akkodis delivers stability and predictability for our clients by covering temporary absences. We have committed ourselves to working to reduce absence due to sickness. As an employee at Akkodis, you have an active role in this work.

 Guidelines for sick leave follow-up

Sick leave must be called in before the start of the assignment each day of absence. Call your contact person at Akkodis and at the client as soon as you think you will be sick. 

You must inform us about the following:

• if the absence is due to conditions at the workplace

• what you can/cannot do (your functional capacity)

• your ability to carry out parts of the work

• need for special facilitation or other measures at the workplace

• expected length of absence

Together with the contact person at Akkodis, it is assessed whether you can do some work or not.

Valid documentation must be provided for all absences. Self-certification of sickness must always be delivered to your HR consultant on the first business day after absence. Medical certification must be submitted as soon as possible. The deadline according to the National Insurance Act is that the employer must have received the sickness certification within 14 days after the first day of absence + postal service.

If you submit a self-certificate or sickness certification later than the above-mentioned deadlines, the employer is not obliged to pay sick pay for the absence.

 In case of absence, we expect you to:

• keep the HR consultant updated along the way and be available on your phone so we can reach you

• contributes to the preparation of a follow-up plan and clarification of functional capacity

• attend meetings you are invited to

In case of absence, you can expect your HR consultant to:

• contacts you towards the end of each day of absence to clarify expected availability the next working day

• summon you to a follow-up meeting if you have 4 or more cases of absence within 12 months

• summon you to follow-up meetings (dialog meetings) in case of long-term absence

We expect that you familiarize yourself with Akkodis's sick leave regulations in the Personnel handbook.

The employment contract you have signed confirms that Akkodis is your employer, and that Akkodis is responsible for your salary and holiday pay, as well as tax and social security deductions are made according to applicable rules including the Working Environment Act, Holidays Act and Insurance Act. The employment contract is supplemented with an assignment confirmation for each new assignment.

If you accept assignment offers, you are obligated to work for the client for the agreed time, unless you become sick or need to be absent from work for any other reason. Absences must be reported immediately to the client and the adviser at Akkodis.

Upon the assignment’s agreed expiration however, we will try to find new assignment for you according to the working agreement you have with us. It is therefore important that you always keep in close dialogue with your contact at Akkodis.

We will give you all the information you need about the assignment; hours, address and directions, whom to report to, and a description of the work you are to perform. All you need to think about is doing a good job! Please note that you will be subject to the individual client’s management and control, including the client’s applicable guidelines.

If the client informs you that your assignment will be shorter or longer than originally agreed, contact your contact person at Modis as soon as possible.  Normally you will receive this information from Akkodis directly.

If you want a permanent position rather than temporary, contact us and we will help you as best we can.

The client might also offer you a permanent position. In that event, it is important that you contact us as quickly as possible for processing.

If you are unable to appear for work for whatever reason, it is important that you notify by phone (not sms) your client supervisor and your contact person at Akkodis as soon as possible and before the workday starts. The same applies if there are any problems at the workplace. Do not address issues such as working conditions, tasks, or other conditions directly with the client.

For us to stay in contact with you, it is important that you notify us of any change of address, telephone number or e-mail.

We will have close follow-ups with both you and the client.

However, it is important that you keep us updated. Remember that Akkodis is your employer, and if you have any specific questions or problems, we are here to help you.

Akkodis evaluates all assignments which gives us a picture of the client’s perception of how the assignment was carried out.

In connection with the various assignments you will follow the client’s terms for a similar position in regards to the workdays length and placement, overtime, duration and placement of breaks and rest periods and night work.

Please note that all overtime hours must be preapproved by both Akkodis and the Client.

Otherwise, the following applies: Daily and weekly working hours follow your employment contract and the assignment confirmation for the specific assignment. Unless otherwise applicable to the hiring business in each assignment, you are obligated to perform overtime and/or additional work in accordance with the provisions of the Working Environment Act.

Timesheets are the basis for calculating your salary and our invoices to the client. It is therefore important that they are properly completed and submitted. Timesheets must be submitted on a weekly basis, before 12:00am every Monday.

• Make sure you have the correct information regarding the specified working hours. The time should always show the actual period you have worked and can easily be changed if necessary.
• Only hours you are present at the office is to be entered into the timesheet. In case of absence, other procedures apply. Your contact at Akkodis can tell you more about this.
• Overtime must be pre-approved by Akkodis and customer. Your contact at Akkodis can provide more information.

 • When you are finished filling in all your hours, click save (lagre) and then submit (send).

It is your responsibility to submit the timesheet according to the deadline. 

Therefore, make a good routine to remind yourself of the submission of the timesheet.

Payments of salary are done on the 15th of each month. If that date falls on a Saturday or Sunday, it will be done on the last working day before the 15th.

Salaries every 14 days, based on the timesheets you have submitted may occur (every second Wednesday).

Remember to always update your e-mail address.

You will find the payroll calendar at Akkodis.no.

If you need assistance, please contact your contact persona at Akkodis.

Your salary for a specific assignment will be determined by the client on the basis of its policy for compensation and verified by the assignment confirmation. Rules for compensation for the time between assignments is in accordance with your employment contract.

During agreed assignment periods you shall have access to common benefits and services (collective physical facilities) with the hiring business as the business’ own employees, unless objective reasons dictate otherwise. Ask your contact person at Akkodis if you have questions regarding such access. 

Payday is on the 15th of each month, based on hours registered. Remember to inform Akkodis if there is any change of account number during the assignment period.

Tax information will be collected electronically for all employees with valid ID number. Those who do not have valid identity number will be drawn 50% in tax.

All employees of Akkodis supply cost refunds at the earliest opportunity and no later than 10 days after travel is completed. Akkodis adheres to the client’s guidelines for business travel. It is the consultant’s responsibility to identify them ahead of a business travel and to follow them. The client’s travel requisitions and forms for travel allowance shall be used.

Travel expenses will be rejected if they do not meet the following criteria:

• Submitted no later than 10 days after the journey is completed

• Contain valid PO No. or WBS No. from client

• Original receipts attached, copies of originals are not acceptable (e.g. e-mail).

• Dates, times and travel schedule must be included

• Receipts are to be pasted onto a sheet of A4-sized paper

• Signed by both your supervisor and yourself

Travel expense reports should be sent directly to your contact person in Akkodis. Your contact person will sign and  forward the documents to our Finance Department.

Your consultant in Akkodis will give you more details and information when needed.

If you become ill after your first 4 weeks as a consultant at Akkodis, but before two months, you must submit a medical certificate from a doctor in order to be entitled to paid sick leave. A notification of sick leave must be sent to Akkodis immediately. You will not be entitled to sickness benefits if your sick leave notification is not sent Akkodis within 14 days after the first day of absence, cf. National Insurance Act § 8-18. The medical center normally sends the certification electronically. Please check with your doctor.

You are entitled to use self-certification due to sickness if you have been employed in Akkodis for two – 2 – months before your absence. Self-notification form must be completed and sent to Akkodis the first working day after the absence . If self-notification is not delivered, you are not entitled to pay in connection with sickness absence.

Sickness lasting more than three days must be documented by sick note from the doctor.

You can only use a self-certificate for whole days, for example if you go home from work in the middle of the day, a self-certification can not be used.

You can use the self-certification of absence for up to three calendar days within a 16-day period, calculated from the first day of absence. Self-certification can not be used more than 4 – four – times over a period of 12 month, irrespective of the number of client assignments.

If you have used the self-certification four times within a 12-month period, Akkodis can waive your right to document sickness absence through self-certification for six months from the date you receive notification of it. Akkodis is required to conduct a reassessment after the six month period, cf. National Insurance Act § 8-27, third paragraph.

You can find the self-notification form on Akkodis.no.

To receive pay from Akkodis during your child or child caregiver’s sickness, you must have been employed for at least 4 weeks. The obligation to notify Akkodis is the same as for own sickness.

Self-certification/sick leave applies up to and including the year the child turns 12 years old. The age limit is 18 years for children who suffer from a chronic illness or disability. Employees who care for one or two children is  entitled to sick pay for up to 10 days each calendar year, 20 days for single parents. If you take care of three or more children, you are entitled to 15 days absence with sick pay, 30 days for single parents.

If you have to go home from work because of your child’s or child caregiver’s illness, that part of the day will be equal to a full benefit day.  In accordance to the National Insurance Act you will be entitled to pay for the rest of the day.

Absence from work due to necessary supervision of sick children applies for 3 days without a doctor’s statement. From day four - 4 - of absence, you must submit a statement by a doctor documenting the child’s illness.

Number of days per year applies in aggregate, regardless of the number of client you may work for during this period.

You can find the self-notification form due to child sickness on adecco.no.

During agreed assignment periods you are subject to the same regulations regarding days off on and in connection with bank holidays (1. January, Maundy Thursday, Good Friday, Easter Monday, Ascension Day, Whit Monday, Christmas Day and Boxing Day) as the hiring business, and remuneration on such days.

Public holidays: 1st and 17th of May 

You will receive payment when you are on assignment lasting at least 30 days around the public holiday. This does not apply if these days are on a Sunday or other holiday (by holiday it is meant red letter days in the calendar). In addition, you must be scheduled to work on the actual day of the public holiday. Wages are paid for the time you would normally have been at work. 

During agreed assignment periods you are covered by the client's rules for entitlement to pay for public holidays.

Absence due to illness or pre-arranged holiday when you are on assignment does not deprive you of the right to payment for holidays and public holidays.

Separate rules applies for employees covered by a Collective Agreement.

During agreed assignment periods you are subject to the same regulations regarding holidays, holiday pay, days off and remuneration on such days as would apply if you had been employed directly by the client to perform the same work, if the client’s business regulations are more beneficial than the Holidays Act.

As an employee at Akkodis, you are entitled to at least 25 business days of vacation per calendar year. Weekdays including Saturday are business days. Thus, you have four weeks and one day vacation per calendar year. If you are 60 years of age or older, you have the right to an extra week of vacation.

Holiday pay is accrued in the year before you take your vacation. The right to holiday pay from Akkodis depends on whether you have earned income with Akkodis in the respective year (the year before the vacation year). Holiday pay rate for each assignment follows clients policy (12 or 10.2 percent and 14.3 or 12.5 percent if you are older than 60 years of age) and is usually  paid in the middle of June.

If you are bound by a collective bargain that gives you the right to five weeks holiday, the ordinary holiday pay rate is 12 percent. For employees over 60 years of age, the rate is 14.3 percent. The fifth week and the higher rate is, however, a part of the collective bargain between the parties, and not part of the Holidays Act. Are you permanently employed with a guaranteed salary but not bound by a collective bargain the holiday payment rate is 10,2 percent in periods between assignments.

If you leave Akkodis, you will be paid accrued holiday pay for the current year along with the last regular payment of wages in accordance with the Holidays Act § 11, third paragraph. Taxes are deducted (ordinary income tax) on holiday pay accrued in the respective year (the year it is earned).

According to the National Insurance Act both the mother and father can earn the right to parental benefit by being employed with pensionable income for at least six – 6 – of the past ten – 10 – months before the withdrawal of parental benefit starts. Parental benefits – both for mother and father – are paid by NAV in accordance with applicable rules, and they at any given moment income limitations. Please contact NAV for more information. on the subject.

Akkodis can provide up to 1 day off with pay, in agreement with your contact person in the following cases:

• Death/funeral of an immediate family member. Immediate family means a child, spouse, sibling, parents and grandparents. A registered cohabitating partner/partner is equated with a spouse.

• Marriage/partnership celebration.

• Spouse/cohabitating partner/partner giving birth.

If you have worked for Akkodis for at least 300 hours in the last 12 months, you may, by agreement and documentation, take free time without a deduction in salary for up to 12 hours per calendar year. This applies to when such visits cannot reasonably take place outside of working hours. Please contact Akkodis for more information.

An employee who is pregnant is entitled to time off with pay for prenatal care, when such examinations cannot reasonably be held outside of working hours.

Taking time off to follow your child to the first few days of school or kindergarten is not a statutory right, but may be regulated in collective bargain/local agreement rules. At Akkodis you may take time off without pay in connection with this, if the client and Akkodis agree to it.

We at Akkodis wish to give our consultants exclusive benefits and development opportunities.

As a Akkodis consultant, you will have great opportunities for development. We operate in a market that is constantly evolving and where continuing education is a continuous process. Through assignments in various companies and projects, and the offer of relevant courses, you will be able to develop your skills and keep up to date. A diverse work experience will give you valuable skills and enhance your future opportunities in the labour market.

INTRODUCTION
The primary goal of the Adecco Group in Norway is to ensure that no employee gets sick or injured at work for Akkodis. As employee at Akkodis you are responsible for actively contributing to and supporting our Health, Safety and Environment (HSE) goals and procedures. At the same time, you must comply with the employer’s HSE procedures and the instructions applicable to your duties at the workplace.

You have the duty and responsibility to report any conditions that might be of significance for HSE, both to the client and to Akkodis. Such reports can be submitted to your contact in Akkodis, to one of Akkodis’s safety representatives, to the occupational health service or centrally to the Adecco group at +47 815 11 106.

NOTIFICATION IN CONNECTION WITH SERIOUS ADVERSE EVENTS

A serious adverse event that involves you or any other people associated with Akkodis shall always be reported to Akkodis immediately at +47 815 11 106.

This applies to:

• Occupational accidents and other events that result in death or serious injury;
• Dangerous working conditions threatening one’s life and health;
• Sudden deaths;
• Serious damages to the environment;
• Serious material damages (e.g. fire in premises/buildings).

Important telephone numbers:

Ambulance:                                                     113
The Police:                                                      112
The Fire Brigade:                                            110
The Norwegian Labour Inspection Authority:   +47 73 19 97 00

In addition, you must notify your closest superior at the client’s premises and your contact in Akkodis as soon as possible. Akkodis has access to crisis management via the occupational health service. Please reach out to your contact in Akkodis if you need assistance.

WHISTLEBLOWING
Akkodis has an external notification service for reporting unacceptable conditions and behaviour or other issues of concern. Unacceptable conditions and behaviour or other issues of concern refer to non-compliance with legal provisions, internal guidelines or ethical norms. Such conditions can be reported to +47 800 15 654 or on the website www.ACEConduct.com.

RESPONSIBILITY, ORGANISATION AND TRAINING
As employee (on temporary contract), you are subject to the client’s instruction authority and control and must comply with the employer’s safety instructions, company regulations and working hours.

EMPLOYER’S RESPONSIBILITY
The client is the main contractor and is responsible for coordination of health, safety and environment work as well as for ensuring a fully satisfactory working environment in accordance with Section 2-2 (1) of the Norwegian Working Environment Act. You must be included in the client’s risk mapping and internal control system. The client shall be responsible for ensuring that current regulations on safety and fully satisfactory working environment are complied with in everyday work as well as for managing, following up and inspecting everyday work.

You will receive information and training in safety instructions, company regulations and other HSE procedures so that you avoid being exposed to hazards or undesirable strains at work. The client shall also include you in its safety service and shall provide you with information about who your local safety representative at the work place is.

The client shall ensure that you receive all necessary training for the equipment you are to use at the workplace and shall give you information and training regarding risk assessments and necessary safety measures for the tasks you are appointed to carry out. The client shall also ensure that your working hours comply with the Norwegian Working Environment Act.

Akkodis's responsibility
Akkodis shares the responsibility for ensuring that your working environment is fully satisfactory. The everyday responsibility for this rests with your contact in Akkodis. If you are not sure whether your working environment, including the safety at your work place, complies with relevant regulations, please notify Akkodis as soon as possible via the consultant in charge of your assignment, one of Akkodis’s safety representatives or Akkodis centrally at +47 815 11 106.

Your responsibility
As employee you must contribute to the systematic health, safety and environment work at the workplace and actively contribute to the implementation of measures aimed at creating a satisfactory and safe working environment.

You must familiarise yourself with and follow safety instructions, company regulations and HSE procedures applicable to the client.

This includes, among other things:
• use of necessary and mandatory protective gear;
• safety service and reporting undesired events;
• chemicals database and safety data sheets;
• action plans in connection with undesired events/accidents;
• waste management procedures;
• hazardous tasks, SJA (Safe Job Analysis) and accompanying work instructions and necessary training BEFORE work starts.

You must always notify Akkodis immediately:
• in connection with hazardous work conditions, «near accidents» or serious violations of HSE provisions in your work for the employer;
• if you are injured in the course of your work or suffer from an illness, which you believe to be the result of the conditions at work.

Such reports must be submitted to your contact in Akkodis, to one of Akkodis’s safety representatives, or centrally to Akkodis at +47 815 11 106.

Serious violations of the client’s and/or Akkodis's HSE guidelines can have consequences for the assignment in question and your employment with Akkodis.

Stopping hazardous work
If you believe that the work you carry out cannot continue without a threat to life and health, you must discontinue the work immediately and notify the client’s safety representative and Akkodis.

Working hours
You must follow the client’s working hours and comply with the working hours agreed in the assignment. Overtime shall be ordered by the client and shall be approved by Akkodis. If the client changes your working hours or requires you to work beyond the working hours agreed for the assignment, you must always contact Akkodis and the consultant in charge of your assignment. You must ensure that your working hours comply with the Norwegian Working Environment Act.

Prohibiting the use of intoxicating substances
It is not acceptable for employees at Akkodis to go to work under the influence of alcohol or other types of intoxicating substances or to use such substances during working hours. Use of medicines that could affect your work shall be discussed with the attending physician. Violation of this ban could have consequences for your employment with Akkodis.

Akkodis cooperates with the occupational health services on AKAN programmes for employees with problems that involve intoxicating substances. If you need advice and guidance, please contact the consultant in charge of your assignment, who will arrange contact with the occupational health service. Such cases are subject to confidentiality obligation.

For some assignments the client requires consent to intoxicating substance testing when it comes to jobs that involve special risk or when the client considers this necessary in order to protect lives and health. Please contact the consultant in charge of your assignment if you have any questions in this regard.

Protective gear and work clothing
It is necessary to wear suitable protective gear and/or work clothing for some assignments. These shall be provided by the client or Akkodis. If you are given work clothing and/or protective equipment by Akkodis, you must sign a separate work clothing agreement.

If you have questions about the necessary protective gear and/or work clothing, please contact the consultant in Akkodis responsible for your assignment.

HSE-related courses
Some assignments require the completion of a specific HSE course. In general, you must be included in the client’s HSE training. Please contact the consultant in Akkodis in charge of your assignment in case of questions in this regard.

Machinery and equipment
The client is responsible for ensuring that machinery and equipment are in proper condition. It is your responsibility to make sure that you have a valid certificate, driving permit, driving licence, professional qualification, certificate of competence or any other approval for the machine you have been appointed to operate.

You must always receive the necessary training from the client on the machine/equipment you will be using at the workplace. This applies even if you have a valid licence/certificate of competence. This training shall take place prior to work start and shall at least include a review of work instructions, safe use and maintenance of the equipment. You may not start working unless such training has been provided by the client. Please contact your safety representative if such training is not provided. Please contact the consultant in Akkodis in charge of your assignment immediately in case of questions in this regard.

Safety representatives
The safety representative is the employees' representative in matters related to health, environment and safety (HSE), and must look after their interests in matters concerning the working environment. When you are on assignment, you are covered by the client's safety representative at the workplace. If the client does not have a safety representative, you are covered by Akkodis's safety representatives. You can contact one of Akkodis's safety representatives on 23 29 00 00.

The Adecco Group has established safety representatives based on risk groups. The Adecco Group's safety representative for associates in the respective risk group is:

Working Environment Committee (WEC)
The Working Environment Committee consists of employer and employee representatives. It strives to achieve a fully satisfactory working environment, participates in the planning of HSE work and has authority to make decisions in matters relating to the working environment. You are included in the client’s working environment committee at the workplace. If the client does not have a working environment committee, you will be included in Akkodis’s working environment committee.

Occupational health service
The occupational health service gives advice to the employer and employees regarding working environment and health matters. It helps the employer with information about working conditions, follows up the working environment and suggests improvements so as to avoid illnesses and injuries.

Akkodis is affiliated to an approved occupational health service which provides advice in connection with occupational health, physical working environment, absence from work and risk assessments. In addition, the occupational health service is used in case of serious adverse events, crisis follow up and AKAN work.

If you have questions regarding Akkodis's occupational health service, please contact the consultant in charge of your assignment, one of Akkodis's safety representatives or Akkodis centrally at +47 815 11 106.

ILLNESS AND OCCUPATIONAL INJURIES
Akkodis aims to ensure that no employee gets sick or injured while working for Akkodis.
If you get sick and cannot work, you have an obligation to notify Akkodis as soon as possible. More information about this can be found in section “Absence due to sickness” above as well as at: http://www.adecco.no/medarbeider/sykefravaer/

If you are sick, you have an obligation to cooperate on finding solutions that contribute to your getting back to work as soon as you are healthy enough. In case of long-term absence from work due to illness, your contact in Akkodis will follow you up and will cooperate on preparing follow-up plans, options for adapting your workplace and any other discussions concerning measures and progress, often in collaboration with NAV. The goal is for you to get back to work as soon as possible.

If your absence is due to conditions at the workplace, we would like you to contact the consultant in charge of your assignment about it. Only this way will we be able to get a grip of the conditions and take measures to prevent future absence due to illness. You can also contact one of Akkodis's representatives or Akkodis centrally at +47 815 11 106.

Occupational injury insurance
As an employee at Akkodis you have an occupational injury insurance. This insurance is statutory and comes in addition to services from NAV. If you get injured in the course of your work or if you suffer from an illness, which you believe to be the result of the conditions at work, you have to notify the consultant in Akkodis in charge of your assignment as soon as possible. In case of serious accidents or death, cf. Notification in connection with serious adverse events above.

Definition of occupational injury/occupational disease (source: NAV):
Injury or illness due to an accident at work. Accident refers to a sudden and unexpected external strain or load which exceeds the framework of ordinary work performance.

An illness can be regarded as occupational disease if it is the result of harmful effects of the working environment and is one of the diseases mentioned in the regulation on occupational and infectious diseases that are placed on equal footing with occupational injury. Strain injuries are not normally regarded as occupational diseases.

Examples of occupational injuries can be:
• Chemical exposure/poisoning;
• Allergies;
• Radiation injuries;
• Hearing loss;
• Vibration injuries (HAVS);
• Decompression sickness;
• Infections and climate-related diseases.

Procedure for reporting occupational injury and disease
In case of occupational injury or disease, “Melding om yrkesskade eller yrkessykdom” (Notification of occupational injury or disease) shall always be filled in and sent to NAV. This ensures that Akkodis will register the event and protects your rights in relation to NAV and HELFO (cost reimbursement). Notification of occupational injury or disease must be filled out by the consultant in Akkodis in charge of your assignment according to the information you provide and you must receive a copy of the filled out form (A3).

All events Akkodis reports to NAV, shall also be reported to Akkodis’s occupational injury insurance company. A separate form is to be filled out by the consultant in Akkodis in charge of the assignment and by you, and both parties must sign the form. This protects your rights in addition to what you are entitled to from NAV in accordance with the provisions of the Norwegian National Insurance Act.

Both NAV and the insurance company require occupational injuries/diseases to be reported within certain deadlines. Payments from HELFO and the insurance company require the injury to have been reported before the deadline and to be considered occupational injury by NAV. Hence, it is important that you report the injury and/or disease as soon as possible. You will receive a written reply (decision) from NAV and the insurance company on whether the injury is regarded as occupational injury.

All occupational injuries/diseases about which Akkodis is notified are registered in Akkodis’s register of occupational injuries.

Costs in connection with occupational injuries and/or occupational diseases
You have to pay the costs for medical treatment and the like yourself. You must also apply for reimbursement from HELFO on your own once the decision regarding occupational injury/disease is made by NAV but no later than 6 months after the cost has been incurred. For more information please see https://helsenorge.no/rettigheter/rett-til-helsehjelp-ved-yrkesskade

Prevention of occupational injury/occupational disease
Occupational injuries and diseases can be prevented by:
• using the necessary, proper and required protective gear supplied to you by Akkodis and/or the client;
• requesting information about hazardous tasks, SJA (Safe Job Analysis) and accompanying work instructions and necessary training BEFORE work starts;
• reporting any hazardous work and discontinuing work in case of danger to life and health until the conditions have been resolved;
• always thinking about your own and your colleagues’ safety at the workplace.

If you have questions about how to handle professional injuries/diseases, please contact the consultant in Akkodis responsible for your assignment.

As your employer, we ask you to follow the recommendations given from the Norwegian Institute of PublicHealth at all times. 

Upon starting an assignment, we will clarify and inform you of any infectious measures the client has implemented. If the client takes other measures or you yourself have questions in this regard, reach out to your consultant in Akkodis.

If you cannot reach your consultant or department, you may contact us at HQ on telephone 232 90 113 (serviced between 08-16 business days). 

If you need more information or specific advice about the corona virus and what to do, you can find this at Norwegian Institute of Public Health , Helse Norge and NAV. If you do not find the answer to your question, you can call the health authorities information phone on 815 55 015. 

Occupational Injury insurance

All employees in Akkodis are affiliated with our Occupational Injury Insurance. Occupational Injury Insurance includes occupational injury or occupational disease incurred during the performance of assignments (at work), at workplace, during working hours.  All occupational injuries must be reported to Akkodis. Occupational injuries are reported on a separate RTV form, that is found at all workplaces. Sick leave in connection with a work-related injury (an accident at work) is covered from day 1 in employment.

All expenses related to occupational injury are reimbursed by NAV in accordance with the Occupational Injury Act. You must apply for a refund at your local NAV office when the injury is approved as an occupational injury. NAV will only approve original receipts.

Pension Insurance

As an Akkodis consultant, you are enrolled in the Akkodis pension scheme (MSP [OTP] – Mandatory Service Pension) according to the prevailing rules and regulations. More information can be obtained by contacting your contact in Akkodis.

Travel insurance

You also have travel insurance in connection with a business trip. This is only valid in connection with work and we recommend everyone to have a private insurance as well. If you are travelling outside the Nordic region, you should have a valid insurance card. Contact your contact in Akkodis about this.

Travel Expense / room and board

Should you receive an assignment that involves accommodation, you are travelling by bill. That is, Akkodis pays the actual expenses associated with the stay.  Contact your contact in Akkodis about the routines for travel expense.

Offshore insurance

Offshore insurance covers consultants who are on Akkodis assignments on oil installations along the coast.

If you wish to resign, please contact us as soon as possible. A resignation must always be in writing – email is approved, but an sms is not sufficient. If you are on an assignment, the reciprocal notice period stipulated in your employment contract applies.

If you move out of the area, do not forget that Akkodis is located in 5 different places around the country. We will gladly put you in touch with the office closest to your new residence